Grocery and food retail
Several boxes, long hours, and stock whose value sits well above the cost of the equipment keeping it cold. Refrigeration service, planned maintenance and replacement for grocers, convenience, specialty food and produce businesses across Metro Vancouver.
What grocers call us about
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One box out of several drifting
Everything reads fine except the one that does not. Usually a charge or a control problem rather than anything dramatic.
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Temperature records that will not stand up
Logs drifting out of range before anyone notices. Controls and sensors go out of calibration quietly.
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Power bills climbing
A system running constantly is working against something — a blocked condenser, a leak, a door that stopped sealing months ago.
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A box at the end of its life
Repeated failures, or a refrigerant that is getting expensive to source. Worth deciding deliberately rather than at 6am on a Saturday.
What we cover for food retail
Refrigeration
- Walk-in coolers and freezers
- Condensing units and compressors
- Evaporators and unit coolers
- Refrigerant leak detection
- Defrost systems
- New installations and replacements
Controls and maintenance
- Temperature monitoring and alarms
- Controller calibration
- Planned maintenance visits
- Written service records
- Door and gasket programmes
- Multi-box scheduling
Why food retail calls us
- Stock is the real cost. The equipment is cheap next to what is inside it, and planned servicing is cheap next to both.
- Records you can produce. Written service history for every visit, per box.
- Several boxes, one contractor. Frequency set per box rather than per site — the busy one gets seen more often.
- 24/7 for breakdowns. Including the ones that happen at the worst possible hour.
Replacing a box?
Check the capacity before you commit. The estimator publishes every coefficient it uses so you can sanity-check a supplier's quote.
Free, and no email required to see the result.
Questions we get asked
Can you look after several boxes on one site?
Yes, and the sensible approach is to set the frequency per box rather than per site. A high-traffic freezer needs attention more often than a back-of-house cooler.
Do you provide service records for inspections?
Yes. Every visit produces a written record of what was found and what was done.
Are there rebates for refrigeration upgrades?
BC Hydro and FortisBC both run business programmes covering refrigeration equipment, with conditions on the site and the contractor. Where to check.
How often should our boxes be serviced?
Twice a year suits most sites, quarterly for busy or greasy environments. See the plans.
Tell us how many boxes and where.
We will tell you what servicing they actually need, and what it costs.